Privacy Policy
Effective Date: September 8, 2025
At Elovery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website or purchase our products.
1. Personal Information We Collect
When you visit our website, we may automatically collect certain information about your device, including your web browser, IP address, time zone, cookies, and information about the pages or products you view and how you interact with our website.
We collect this information through technologies such as:
· Cookies: Small data files stored on your device that help us improve your browsing experience.
· Log Files: Information such as IP address, browser type, internet service provider, referring and exit pages, and date/time information.
· Pixels, Tags and Web Beacons: Technologies that help us understand how visitors interact with our website and marketing campaigns.
When you place or attempt to place an order, we may collect information including:
· Full name
· Billing address
· Shipping address
· Email address
· Phone number
· Payment-related information
· Order and transaction details
We refer to this information collectively as "Personal Information."
2. How We Use Your Personal Information
We use your information to:
· Process and fulfill your orders
· Arrange shipping and delivery
· Send order confirmations, invoices, and other transactional communications
· Communicate with you regarding your orders or inquiries
· Detect and prevent fraud or potentially unauthorized transactions
· Improve our website, products, and customer experience
· Understand how customers browse and interact with our website
· Measure the effectiveness of our marketing and advertising campaigns
· Send promotional communications where you have chosen to receive them
3. Sharing Your Personal Information
We may share your Personal Information with trusted third-party service providers who help us operate our business and provide services to you.
Our online store is powered by Shopify, which processes information as part of providing its ecommerce services. We may also use analytics services such as Google Analytics to understand website usage and improve our services.
We may also disclose Personal Information where required by applicable law, regulation, legal process, or lawful government request, or where necessary to protect our rights and business.
4. Cookies and Analytics
We use cookies and similar technologies to provide essential website functionality, remember preferences, understand website traffic, and improve your overall shopping experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.
5. Marketing and Advertising
Where permitted and in accordance with your preferences, we may use your information to provide promotional messages, advertisements, and offers that may be relevant to your interests.
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in our communications.
6. Do Not Track
Our website may not change its data collection and usage practices when it receives a "Do Not Track" signal from your browser.
7. Your Rights
Depending on applicable law, you may have the right to request access to, correction of, updating of, or deletion of your Personal Information.
To make a privacy-related request or raise a concern, please contact us using the details provided below.
8. Data Retention
We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements.
9. Data Security
We take reasonable measures to protect your Personal Information against unauthorized access, misuse, alteration, disclosure, or loss. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal and regulatory requirements.
Any updated version will be posted on this page with the revised effective date.
11. Children's Privacy
Our website is not intended for children who are not legally permitted to use ecommerce services without parental or guardian involvement. We do not knowingly collect personal information from children for the purpose of making purchases.
12. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a complaint regarding our handling of your information, please contact us:
Elovery
Address: Maqbool Road, Faisalabad, Pakistan
Email: info@elovery.com
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.